If you have placed your order in the NEEDforSEAT online store as a consumer, you are entitled to a right of cancellation in accordance with the following regulations:

Cancellation policy

You have the right to cancel a contract concluded with us within twenty-one days without giving any reason.

The withdrawal period is with us instead of fourteen days, twenty-one days from the day on which you or a third party named by you, who is not the carrier, in the case of a sales contract in a single order with joint delivery, the goods in possession or has taken; in the case of a contract for several goods ordered in the framework in a single order and delivered separately, the last goods in possession or has taken.

To exercise your right of withdrawal, you must contact us Maxnomic GmbH (NEEDforSEAT), Wiesenstrasse 13 B, 34246 Vellmar (Germany), Tel: +49 (0)561 – 708 66 22, fax: +49 (0)561 – 708 66 24, email..: kontakt@needforseat.de ) by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached sample cancellation form for this, which is not mandatory, however, alternatively we offer a PDF for download here.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs such as express delivery, island surcharge, etc., resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within twenty-one days from the day on which we received the notification of your revocation of this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We pick up the goods at our expense.
You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.

Exceptions to your right of withdrawal

The right of withdrawal does not apply to the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (e.g. imitation leather goods with your individual embroidery) Reason for this is that we can no longer resell the personalized products. They were made especially for you. We ask for your understanding.

A sample cancellation form to print out / fill out by hand we provide HERE as a PDF.